Refund and Cancellation Policy
Returns/Exchanges/Cancellations
Returns and Exchanges: Due to the nature of the products and for hygiene reasons, Dulcet Glow Inc. does not accept any returns and/or exchanges. However, if your product has been damaged during shipment, please email us within 5 days of receiving your package with proof of picture or video.
In case of product dissatisfaction, you may contact us at dulcetglow@gmail.com so we can try to find a solution satisfying both parties.
Make sure to include the following in your email;
- Order number as the subject line
- Product Issues
- Proof of damage
Cancellation: Once orders are processed through our system, all sales are final. Please ensure your order is correct before finalizing it.